Administrative Assistant
3.
1 Rockford, IL Rockford, IL Full-time Full-time Estimated:
$33.
3K - $42.
1K a year Estimated:
$33.
3K - $42.
1K a year This position will support the Trade/Dislocated Worker Team by providing various administrative duties that support enrollment goals for the Workforce Innovation and Opportunity Act (WIOA), a federally funded program.
This position will also work with program applicants to provide initial services and to address employment and training needs.
Responsibilities &
Essential Functions:
Organize and maintain files and databases in a confidential manner.
Manage communication including emails and phone calls.
Schedule appointments, meetings, and reservations as needed.
Maintain and order office supplies.
Answer questions and provide guidance and assistance related to customers' expressed needs.
Become familiar with local, state and federal policies and procedures.
Maintain confidentiality and protect customers' personal Identifying Information (PII) as required by law.
Work collaboratively with program and community partners.
Assist with testing and assessment as needed and utilize available resources.
Enter case notes into state database and place follow-up calls.
Show flexibility and tolerance in dealing with persons from disadvantaged social, economic and educational backgrounds.
Maintain professionalism, using tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.
Other duties as assigned.
Qualifications & Basic Job Requirements:
High School Diploma or GED required, some post-secondary work preferred.
Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups.
Strong verbal and written communication skills.
High customer service focus.
Functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook and the internet.
Additional Information:
This is a full-time opportunity with benefits, including:
health insurance vision insurance dental insurance basic life insurance 401(k) (retirement savings) paid holidays & vacation accruals tuition reimbursement Goodwill values diversity and is an equal opportunity employer.
If you need an alternative method to applying for this position, please contact Goodwill's Human Resource Department at email protected .
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Rockford, IL Rockford, IL Full-time Full-time Estimated:
$33.
3K - $42.
1K a year Estimated:
$33.
3K - $42.
1K a year This position will support the Trade/Dislocated Worker Team by providing various administrative duties that support enrollment goals for the Workforce Innovation and Opportunity Act (WIOA), a federally funded program.
This position will also work with program applicants to provide initial services and to address employment and training needs.
Responsibilities &
Essential Functions:
Organize and maintain files and databases in a confidential manner.
Manage communication including emails and phone calls.
Schedule appointments, meetings, and reservations as needed.
Maintain and order office supplies.
Answer questions and provide guidance and assistance related to customers' expressed needs.
Become familiar with local, state and federal policies and procedures.
Maintain confidentiality and protect customers' personal Identifying Information (PII) as required by law.
Work collaboratively with program and community partners.
Assist with testing and assessment as needed and utilize available resources.
Enter case notes into state database and place follow-up calls.
Show flexibility and tolerance in dealing with persons from disadvantaged social, economic and educational backgrounds.
Maintain professionalism, using tact and courtesy to establish and maintain effective relationships with persons contacted in the course of work.
Other duties as assigned.
Qualifications & Basic Job Requirements:
High School Diploma or GED required, some post-secondary work preferred.
Demonstrated ability to work with individuals with barriers to employment and understand and communicate with diverse groups.
Strong verbal and written communication skills.
High customer service focus.
Functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook and the internet.
Additional Information:
This is a full-time opportunity with benefits, including:
health insurance vision insurance dental insurance basic life insurance 401(k) (retirement savings) paid holidays & vacation accruals tuition reimbursement Goodwill values diversity and is an equal opportunity employer.
If you need an alternative method to applying for this position, please contact Goodwill's Human Resource Department at email protected .
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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