Assistant General Manager - Amazon Air Transportation & Warehousing - Rockford, IL at Geebo

Assistant General Manager - Amazon Air

Job summaryASSISTANT GENERAL MANAGER - Amazon Air (AIR) Amazon.
com's success is built on a foundation of customer obsession, and the AGM of an Amazon AIR Operation is a key role in the middle-mile value stream in defense of the customer experience.
The Regional Air Hub AGM is an extraordinarily complex leadership role, requiring an executive to flawlessly balance daily execution with the long-term development of a team.
The role requires a detailed understanding (and ability to balance) every operational component of a facility, including employee needs, IT, and process technology and improvement.
A successful AGM will be able to provide strong vision and direction for the team while fostering bottoms-up input and participation in process-improvement from all levels of the organization.
The Regional Air Hub AGM serves as one of the faces of the organization to potentially thousands of employees and the entire community where the facility is located.
Our corporate leadership depend upon AIR Operations to deliver the ultimate in customer experience and satisfaction.
This position offers unlimited career potential as we grow our global brand.
Amazon's field leadership roles manage facilities with a few thousand employees.
Key Strategic Objectives:
Own and deliver the operational budget of approximately $50-100 millionSet clear goals for safety, customer experience and productivity, and successfully deliver on themBuild the culture of your operation in support of our 14 leadership principlesObsess over customersSupport the scalable growth of the company by developing and enabling the success of each member of the leadership team Objectives include:
Engage all levels of the organization to remove waste from operations processes employing Lean/Six Sigma practicesOversee product flow in a high-speed package sortation environmentImplement new processes as required in order to improve efficiency and to support growth in new product lines and servicesImplement and distribute best practices to/from the AIR Operations sites Focus and Deliverables for first 12 months include:
Build a culture which promotes a safety first mentality for the warehouse and ramp operationsBalance mentoring and development of new leaders while achieving customer and cost metricsSuccessfully leverage Lean/Six Sigma tools and concepts to drive process-improvement and associate engagementDevelop proficiency in Amazon language and skill functionality to ensure the capability of spreading and teaching the Amazon cultureDrive the quality of individual standard-work to ensure critical quality and safety practices are followedBuild and maintain strong partnerships with upstream and downstream customers/suppliers, including FC's, gateways, sort-centers, and delivery stationsBuild and maintain strong partnerships with support teams, including SEA-based support, HR, Finance, Safety, Loss Prevention, NCC, Air Ops, etc.
Build and maintain sound and effective business relationships with 3P contractors/providers.
Estimated Salary: $20 to $28 per hour based on qualifications.

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